Information about your consumer rights

Thankfully, most of the time when we buy goods or services there are no problems. But when something goes wrong, you need to know what to do about it and our solicitors in Peterborough and Stamford can provide the advice you need.

To help you get a clear view of things, we have prepared some information that summarises your rights and will help you if you have a dispute.

Choose from these links for useful information about this area of the law:

Buying goods

This page includes information on what to do when things go wrong, including returning faulty goods.

Buying services

Here you’ll find information about what you have a right to expect from service providers such as builders, travel agents, mechanics and so on, including specific information on unfair contract terms.

General advice

This section gives advice on misleading prices, untrue claims, estimates and quotations, goods on order from a shop and mail order.

The information on the pages mentioned above should prove useful, but our team of lawyers in Peterborough and Stamford can of course help you should you have a particularly serious problem in connection with buying goods or services.