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Going to see a solicitor for the first time can be daunting, but it helps to be prepared. Having the right information with you at your appointment makes it easier for us to start acting on your behalf.

Proof Of Identity

Before we can proceed with your case it is a requirement that we verify your identity and address from original documents.

You will need to provide either one item from List A and one item from List B or two items from List B.

We can only accept original documents, not photocopies.

List A

  • Valid full passport
  • Valid H.M. Forces identity card (1250) bearing signatory’s photograph
  • Valid UK photocard driving licence
  • Current biometric Residence permit issued by UK Home Office

List B

  • Cheque guarantee card or debit card and a statement less than three months old
  • Credit card and a statement less than three months old
  • Current Firearm and shotgun certificate
  • Utility bill (gas, electricity, landline telephone bill) less than three months old (but not a mobile phone bill)
  • Current Council Tax bill
  • Council/Housing Association rent book showing rent paid for past three months
  • Mortgage statement for the mortgage accounting year just ended
  • Current DWP state pension letter
  • HMRC self-assessment letter or tax statement issued within the current tax year

All items in List B must show your current address.

Additional ID evidence will be required when the transaction involves a company:

  • Letter of authority to act on behalf of organisation
  • Current company search
  • Copy Certificate of Incorporation

Please speak to your legal adviser if you have any questions regarding proof of identity.

AML (Anti-Money Laundering) and Verification of ID Search

Various obligations are imposed on you and us under the Terrorism Act 2000, Proceeds of Crime Act 2002 and the Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017.  The obligations imposed on you are to prove who you are and to provide written proof of the source of all monies required to complete all transactions and to pay all bills.

We are entitled to refuse to act for you if you fail to supply appropriate proof of identity for yourself or for any principal whom you may represent.

We will carry out an electronic verification of your identity, the cost of any such search is per person and will be charged to you.  If the amount per individual name is in excess of £10 plus VAT, we will seek your prior agreement.

Case Details

It helps to have a clear understanding of your case. Names and addresses of any other parties involved are important, and it also helps to have accurate dates of when problems began or when you received any correspondence.

Any Relevant Paperwork

It will help if you can bring with you to the first meeting any paperwork relating to your case.  If you are not sure which papers are relevant, bring anything you think will be helpful.  This will make it much quicker and easier to find out what you need and how we can help you.

Depending on your individual situation, paperwork may include:

  • Contracts
  • Correspondence, including emails
  • Photos
  • Accident reports
  • Employment materials, such as an employee handbook
  • Witness statements
  • Title documents and mortgage details if you are selling a property

Applying For Legal Aid

We are only able to take on Legal Aid cases through our criminal law department.  If you think you may be eligible for Legal Aid, please contact us for a free assessment. If you do qualify for Legal Aid and you are on Income Support or Income-based Job Seeker’s Allowance then please bring a letter confirming your benefits with you.

Make an Enquiry
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